Contact Us

Have a question or need help with your order? We’re here for you. Check out our FAQs for quick answers, or reach out below. You can also call or text us at 630-279-9201 or email info@sweetgear.shop. We’d love to hear from you.

Returns

Returns happen, and we understand that sometimes things don’t go as planned. We offer a 30 day return policy from the date your order is received. Items must be in original, unwashed, and new condition. If your item is defective, please contact us so we can make it right. Custom or personalized items, as well as clearance items, are final sale and cannot be returned or exchanged.

To start a return, fill out the form below and include your reason for return, item condition, and preferred resolution such as an exchange or refund. If your return is approved, ship it back to us and once the item is returned in the expected condition, we will refund your original payment method immediately.